Outsource your IT operations. Keep control of your business.
NGBSS manages the operational IT layer your business depends on: user support, infrastructure, servers, networks, cloud, backup and security. Reduce day-to-day complexity, clarify responsibility and build a more predictable IT operating model.
Outsource the IT operations that keep your business running.
The managed scope can be broad or tightly defined. NGBSS can take responsibility for day-to-day IT support, infrastructure administration, servers, networks, cloud, backup, maintenance, security controls and vendor coordination while your business keeps clear ownership of priorities and outcomes.
Managed IT Operations & Business Support
Recurring operational responsibility, preventive maintenance, remote administration and structured support.
Managed IT & Outsourced Operations
Complete or partial responsibility for recurring IT operations, support, monitoring, documentation, maintenance and operational coordination.
View NGBSS IT outsourcing →Business IT Support & Maintenance
Remote support, proactive maintenance, patching, workstation administration, incident handling and recurring technical checks.
View NGBSS IT maintenance →IT Consulting & Operational Planning
Assess the current environment, define responsibilities, prioritize risks and align the outsourced scope with business requirements.
View NGBSS IT consulting →Vendor Coordination & IT Ownership
Centralize technical responsibility and coordinate providers, escalations, dependencies and changes across the managed environment.
Discuss your environment →Infrastructure, Servers, Networks & Continuity
Operational management of the systems behind daily business activity.
Server Management
Windows and Linux administration, monitoring, patching, virtualization, performance checks, hardening and recurring maintenance.
View server administration →Network Management
Routers, switches, VLANs, VPN, firewalls, Wi-Fi, connectivity troubleshooting and site-to-site infrastructure coordination.
View server & networking →Cloud & Hosted Infrastructure
Cloud servers, VPS/VDS, hosted workloads and migration support integrated with the broader managed IT operating model.
View NGBSS hosting & cloud →Backup, Cybersecurity & Business Continuity
Backup routines, recovery planning, patching, infrastructure hardening, monitoring, firewall and access controls within the agreed scope.
View managed infrastructure support →Move from fragmented support to accountable IT operations.
IT outsourcing is most valuable when it creates a clear operating model: defined responsibility, recurring maintenance, escalation paths, documentation, specialist access and predictable coordination around the systems your business uses every day.
Choose how much operational responsibility to outsource.
The right model depends on the internal team, existing infrastructure, business criticality and the areas where external ownership creates the most value.
Complete IT Outsourcing
NGBSS takes responsibility for most recurring IT operations, including support, infrastructure administration, maintenance, monitoring and agreed coordination activities.
Partial IT Outsourcing
NGBSS complements the internal IT team and manages selected functions, technologies, locations or operational workloads while responsibilities remain clearly divided.
Project-Based IT Support
Specialist support for migration, implementation, modernization, infrastructure changes or other defined technical projects with a clear start and outcome.
Multi-Site IT Management
Centralized administration and coordination for organizations operating across multiple offices, sites or technical environments.
A structured transition into managed IT operations.
The exact transition depends on scope, but responsibilities, access, documentation, priorities and escalation paths should be explicit before recurring operations begin.
Discovery & technical assessment
Map users, locations, infrastructure, servers, networks, cloud services, critical dependencies, current providers and recurring operational problems.
Scope & responsibility mapping
Define what NGBSS will operate, what remains internal, service priorities, access requirements, escalation paths and vendor interfaces.
Transition & stabilization
Consolidate documentation, configure access and monitoring, address urgent risks and move recurring tasks into the agreed operating model.
Operate, maintain & improve
Deliver ongoing administration, support, maintenance and improvement while adapting the scope as business requirements evolve.
NGBSS combines managed IT operations with infrastructure and specialist technology expertise.
The outsourcing relationship can cover recurring business IT support, servers, networks, cloud, backup, security controls and operational coordination. When a broader project is required, NGBSS can also connect infrastructure operations with consulting, software, data and other specialist capabilities.
Broader technology services when your requirements extend beyond IT operations.
Beyond outsourced IT operations, NGBSS provides additional technology, software and digital services for organizations that require a broader technology partner. These capabilities support projects outside the core managed IT scope.
Software Development & Web Applications
Custom software, business applications, integrations and web platforms.
View software services →Application Maintenance
Corrective, preventive, adaptive and evolutive application support.
View application maintenance →Software Migration & Modernization
Application, database and platform migration toward modern environments.
View migration services →Business Websites
Corporate and presentation websites for business communication and lead generation.
View website services →WordPress & WooCommerce
WordPress websites and WooCommerce stores with business integrations.
View WooCommerce services →Magento eCommerce
Magento 2 / Adobe Commerce development for complex commerce requirements.
View Magento services →Database Services
SQL/NoSQL development, administration, optimization, migration and integration.
View database services →SAP S/4HANA Consulting
Assessment, transformation, migration, implementation and optimization support.
View SAP consulting →SEO
Technical and on-page optimization, content architecture and organic visibility.
View SEO services →Google Ads & Facebook Ads
Paid campaign setup, tracking, targeting, optimization and reporting.
View advertising services →Physical Security Systems
CCTV, access control, intrusion alarms and fire detection systems.
View security systems →Broader Technology Requirements
Discuss combined infrastructure, software, data or digital requirements with NGBSS.
Contact NGBSS →Questions companies ask before outsourcing IT operations.
The right scope depends on your internal team, infrastructure, locations, operational risks and the level of responsibility you want an external provider to assume.
What is IT outsourcing?
What is the difference between complete and partial IT outsourcing?
Can NGBSS manage an existing IT infrastructure?
Can we outsource only server or network management?
Can NGBSS support multiple offices?
Can an internal IT team work together with an outsourced IT provider?
Is remote IT administration available?
Can backup and cybersecurity be included?
How does a company start an IT outsourcing project?
Ready to define what your company should outsource?
Share your current IT environment, recurring operational problems and the responsibilities you want to transfer or reinforce. NGBSS can help define a complete or partial managed IT scope.